Policies

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Terms & Conditions

We will always do our best to fulfill your needs and meet your goals, but sometimes it’s best to have a few things written down so that we both know what’s what, who should do what and what happens if something goes wrong.

These terms are designed to create a positive, mutually respectful and sustainable relationship together, now and in the future.

  1. Definitions
    The following expressions shall have the following meanings:

    • 1.1. “Agreement” means the contract between the Company and the Client for the provision of the Services incorporating these Terms and Conditions;
    • 1.2. “Client” means any person or business who purchases Services from the Company;
    • 1.3. “Company” means Erjjio Studios Limited, a limited company incorporated in England and Wales with registered company number 10470799 and VAT number GB 262 2271 28.
    • 1.4. “Content” means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this website, including any such content uploaded by users;
    • 1.5. “Employee” means agents, consultants, contractors or workers whom at any time provide a service to the Company;
    • 1.6. “Intellectual Property Rights” means any patent, trademark, service mark, registered design, copyright, design right, right to extract or exploit information from a database, database rights, know-how, confidential information or process.
    • 1.7. “Proposal” means a quotation or other similar document describing the Services.
    • 1.8. “Relevant Information” means information in the possession of the Client which may be required by the Company in order to provide the Services.
    • 1.9. “Results” means the completion of the Services resulting in the live and completed website.
    • 1.10. “Schedule” means the agreed actions and timing for the project.
    • 1.11. “Services” means the website services as described in the Proposal.
    • 1.12. “Software” means any software that the Company licenses to the Client under this Agreement.
    • 1.13. “Terms and Conditions” means the terms and conditions of supply of Services as set out in this document.
    • 1.14. “Third Party” means a party associated with the Client.

  2. General

    • 2.1. These Terms and Conditions shall apply to the Agreement for the supply of Services.
    • 2.2. Any variation to these Terms and Conditions must be agreed in writing by the Company and Client.

  3. Proposal

    • 3.1. The Proposal for Services is attached to these Terms and Conditions.

  4. Services and delivery

    • 4.1. The Services are as described in the Proposal.

  5. Price and payment

    • 5.1. The price for the Services is as specified in the Proposal and is exclusive of VAT.

  6. Client obligations

    • 6.1. The Client agrees to cooperate with the Company and shall provide any support as may be required.

  7. Company obligations

    • 7.1. The Company shall supply the Services as specified in the Proposal.

  8. Confidentiality

    • 8.1. The Company shall keep confidential all information relating to the business or affairs of the Client.

  9. Intellectual property rights

    • 9.1. The Company shall take all reasonable steps to ensure that they refrain from causing damage to the Intellectual Property Rights belonging to the Client.

  10. Termination

  • 10.1. The Agreement shall continue until the Services have been provided.
  1. Warranty
  • 11.1. Both parties warrant their authority to enter into this Agreement.
  1. Limitation of liability
  • 12.1. The price the Company charges is based on the Client’s acceptance of the limitations of the Company’s liability.
  1. Indemnity
  • 13.1. Both parties shall indemnify the other party against all claims, costs and expenses arising from a breach of obligations under these Terms and Conditions.
  1. Force majeure
  • 14.1. Neither party shall be liable for any delay or failure to perform obligations if it results from events or circumstances outside of reasonable control.
  1. Assignment
  • 15.1. The Client shall not be entitled to assign its rights or obligations without the prior written consent of the Company.
  1. Relationship of parties
  • 16.1. Nothing in the Agreement shall be construed as establishing or implying a partnership.
  1. Third party rights
  • 17.1. Nothing in these Terms and Conditions intend to confer any rights on a third party.
  1. Severance
  • 18.1. If any term is held invalid, illegal or unenforceable, the remainder of the provisions shall continue in full force and effect.
  1. Waiver
  • 19.1. The failure by either party to enforce any of the Terms and Conditions shall not be a waiver.
  1. Notices
  • 20.1. Any notice to be given by either party may be served by email, personal service or by post.
  1. Entire agreement
  • 21.1. These Terms and Conditions supersede any previous agreements.
  1. Governing law
  • 22.1. These Terms and Conditions shall be governed by and construed in accordance with the law of England.

Web Hosting

  1. Definitions
    Definitions in our core Terms & Conditions shall be inherited and therefore apply to words and phrases in this supplementary policy; the following additional definitions also apply.

  2. Services

    • 2.1. The Company shall allocate Resources dependent on the Plan selected by the Client.

  3. Support, maintenance and service level agreement

    • 3.1. The Company shall keep the Resources in a reasonable operating condition.

  4. Acceptable use policy

    • 4.1. The Client agrees to:
      • 4.1.1. Immediately notify the Company upon awareness of any unauthorized use of Resources;

  5. IP addresses

    • 5.1. IP addresses assigned from the Company to the Client are non-portable and are the sole property of the Company.

  6. Unlimited usage

    • 6.1. Certain Plans make reference to the term "unlimited".

  7. Restrictions

    • 7.1. Green and Pro plan accounts may not exceed more than 250,000 inodes.

Cookie Policy

This Cookie Policy was last updated on January 5, 2026 and applies to citizens and residents of the United Kingdom.

  1. Introduction
    Our website uses cookies and other related technologies.

  2. What are cookies?
    A cookie is a small simple file that is sent along with pages of this website.

  3. What are scripts?
    A script is a piece of program code that is used to make our website function properly.

  4. What is a web beacon?
    A web beacon is a small, invisible piece of text or image used to monitor traffic on a website.

  5. Cookies

    • 5.1. Technical or functional cookies ensure parts of the website work properly.
    • 5.2. Statistics cookies are used to optimize the website experience.
    • 5.3. Advertising cookies help gain insights into campaign results.

Privacy Statement

This privacy statement was last updated on January 5, 2026 and applies to citizens and legal permanent residents of the United Kingdom.

  1. Purpose, data and retention period

    • 1.1. Contact - Data includes first name, last name, email address, and telephone number.

  2. Sharing with other parties

    • We only share or disclose this data with processors for project management and invoicing purposes.

  3. Cookies

    • Our website uses cookies. For more information, refer to our Cookie Policy.

  4. Disclosure practices

    • We disclose personal information if required by law.

  5. Security

    • We take appropriate security measures to limit abuse of and unauthorized access to personal data.

Code of Ethics

  1. Client selection
    At erjjio, we believe in conducting business in alignment with our core values.

  2. Ethical standards
    All members of our company are expected to act with integrity.

  3. Conflicts of Interest
    Team members must disclose any potential conflicts of interest.

  4. Anti-bribery and corruption
    We have zero tolerance for bribery and corruption.

  5. Protection of confidential information
    We are committed to protecting the confidentiality of customer data.

  6. Fair competition
    We believe in fair competition and ethical business practices.

  7. Workplace conduct
    We are committed to providing a safe and respectful workplace.

  8. Reporting violations
    Anyone aware of any violation should report it promptly.